About us

Built by an operator and an engineer.

Casey spent 15 years in the call-center industry watching revenue slip through the cracks because no one was there to answer the phone. CallTex is what we built together so it doesn't have to happen to your business.

Casey

Casey

Co-founder · Operations

15 years in the call-center industry means Casey knows exactly what happens when a customer picks up the phone — and what happens when they don't.

“I've seen millions of dollars in revenue slip through the cracks simply because no one was there to answer. We built CallTex so that never has to happen to your business.”

James

James

Co-founder · Engineering

James is the architect behind the platform — the part that takes a 9-second sentence from a stressed homeowner and turns it into a booked job in your CRM before they hang up.

“It's not enough to answer the phone. The agent needs to sound like a person, understand the trade, and write back to ServiceTitan or Jobber the moment a slot is confirmed.”

Mission

Enterprise-grade phone tooling, for the trades that actually keep things running.

The big-box service brands answer every call with a small army of CSRs and scheduling software you can't afford. We built CallTex so a 1-truck operator gets the same coverage as a 14-location brand — and never misses the chance to serve a customer.